P1 - Service Interruption - Audio and Video

Incident

P1 - Service Interruption - Audio and Video

Status: closed
Start:
End:
Duration: 3 hours 26 minutes
Affected Components:
AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
Update

We are currently experiencing an interruption with our audio and video services, which may result in disruptions and degraded performance.

Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.

Update

Our engineering team has implemented a fix, and audio and video services are available again. We will continue to monitor the system closely to ensure stability. 

Resolved

The interpreting platform is accessible again. Thank you for your patience while we resolved the issue. 

If you have any questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com.