P2 - Service Degradation - Audio and Video

Incident

P2 - Service Degradation - Audio and Video

Status: closed
Start:
End:
Duration: 36 minutes
Affected Components:
AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
Update

We are currently experiencing an issue with our audio and video services, which may result in disruptions and degraded performance.

Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.

We will provide an update in 30 minutes. 

Resolved

The interpreting platform is now fully accessible . We will continue to monitor the system closely to ensure stability. There was an apparent Azure outage, however further details will be released in the RCA.