P4 - Product Update SV 1.25.8

Maintenance

P4 - Product Update SV 1.25.8

Status: closed
Start:
End:
Duration: 32 minutes
Affected Components:
AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
Update

What’s New: Sysadmin will deploy product update SV 1.25.8

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

Release Dates:

  • Web Application:   September 5, 2025 (3:00 AM-5:00 AM ET)  
  • Mobile Application: September 10, 2025 (Estimated)

Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.

What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here: 

Information regarding the next product update, SV 1.25.9:

The upcoming 1.25.9 release of AMN Interpreting Android will ensure compliance with Google Play’s Android 15 requirements. This update allows system-wide Privacy Mode on devices like Vivo, Samsung, and Pixel to override app-level permissions. If Camera, Microphone, or Notification permissions are denied, it may affect your ability to connect to an interpreter. Since our app does not store PHI, please avoid adding it to system-wide Privacy Mode to prevent any issues with its functionality.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

Resolved

What’s New: Sysadmin has deployed SV 1.25.8

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

What action do I need to take ? No action needs to be taken.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231