2025-09-29T18:20:00.0000000Z

We are currently experiencing an interruption with our video services, which may result in disruptions and degraded performance. Some audio calls are able to successfully connect to an interpreter.

Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.

We will provide an update in 15 minutes. 

2025-09-29T19:15:00.0000000Z

We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.

Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.

We appreciate your patience and will provide another update in 15 minutes.

2025-09-29T19:30:00.0000000Z

We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.

Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.

We appreciate your patience and will provide another update in 15 minutes.

2025-09-29T19:45:00.0000000Z

We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.

Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.

We appreciate your patience and will provide another update in 15 minutes.

2025-09-29T19:50:00.0000000Z

Our product support team has identified the issue and is working to restore services as quickly as possible. The ETA for full restoration of services is still to be determined.

We appreciate your patience, and will provide another update in 15 minutes. 

2025-09-29T20:05:00.0000000Z

Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.

We appreciate your patience, and will provide another update in 15 minutes. 

2025-09-29T20:20:00.0000000Z

Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.

We appreciate your patience, and will provide another update in 15 minutes. 

2025-09-29T20:35:00.0000000Z

Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.

We appreciate your patience, and will provide another update in 15 minutes. 

2025-09-29T20:50:00.0000000Z

We have successfully restored data and are working to bring the platform fully back online. Our product support team remains focused on restoring all services as quickly as possible.

We appreciate your patience, and will provide another update in 15 minutes. 

2025-09-29T21:30:00.0000000Z

Our product support team has implemented a fix, and we are now seeing successful connections to the interpreting platform.

While services are recovering, some users may still experience intermittent issues. We will continue to monitor the system closely to ensure full stability.