Customer Support Phone Line Issues

Incident

Customer Support Phone Line Issues

Status: closed
Start:
End:
Duration: 5 hours 30 minutes
Affected Components:
Customer Support Team Customer Support Phone Line
Update

Description:  We are currently experiencing intermittent issues with our customer support phone line, 855-663-1231. If you have an urgent issue, please email us at lscs@amnhealthcare.com. This is not affecting any of our interpreting services.

What action do I need to take? Please email us at lscs@amnhealthcare.com for any urgent requests until this issue has been resolved. We will send out an update email when the phone line is once again fully available. 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com

Resolved

Our customer support phone line is now fully operational, and calls are successfully connecting to our agents.