P1 - Service Interruption - Audio and Video

Incident

P1 - Service Interruption - Audio and Video

Status: closed
Start:
End:
Duration: 14 minutes
Affected Components:
AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
Update

We experienced an interruption with our audio and video services, which may have resulted in disruptions and degraded performance.

Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible. It appears that the platform is stable at the moment.

We will provide an update in 15 minutes. 

Resolved

Interpreting services have been restored. We will continue to monitor the platform for stability.

This will be the final update.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call us at 855.663.1231