AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 
[upcoming]

What’s New: Sysadmin will deploy product update SV 1.25.12

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

Release Dates:

  • Web Application:   December 26, 2025 (3:00 AM-5:00 AM ET)  
  • Mobile Application: December 31, 2025 (Estimated)

Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.

What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here: 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 
[upcoming]

Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure. 

Time Range: 3:00 AM - 5:00 AM ET 

What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 
[upcoming]

What’s New: Sysadmin will deploy product update SV 1.25.11 

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

Release Dates:

  • Web Application:   December 5, 2025 (3:00 AM-5:00 AM ET)  
  • Mobile Application: December 10, 2025 (Estimated)

Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.

What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here: 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 
[upcoming]

Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure. 

Time Range: 3:00 AM - 5:00 AM ET 

What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 
[upcoming]

Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure. 

Time Range: 3:00 AM - 5:00 AM ET 

What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 

Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure. 

Time Range: 3:00 AM - 5:00 AM ET 

What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

 

Update: The maintenance has been completed successfully.

Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure. 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 

What’s New: Sysadmin will deploy product update SV 1.25.10

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

Release Dates:

  • Web Application:   October 31, 2025 (3:00 AM-5:00 AM ET)  
  • Mobile Application: November 5, 2025 (Estimated)

Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.

What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here: 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

 

What’s New: Sysadmin has deployed SV 1.25.10. 

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

What action do I need to take? No action needs to be taken.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com  or call 855.663.1231

AMN Interpreter Scheduler Interpreter Scheduler Consumer Web Application (CWA) Interpreter Mobile app - Resource Mobile App (RMA)
 

What’s New: Sysadmin will deploy Interpreter Scheduler version 25.10.1.

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

Release Dates:

  • Consumer Web App: October 23, 2025 (12:00 PM ET)
  • Resource Mobile App: October 23, 2025 (12:00 PM ET)

Downtime Expected: No downtime is expected.

What action do I need to take

If you are using the Consumer Web App during the update window, you may need to logout and refresh the website.

Your interpreters may need to update to the latest version manually. Please ask them to use the appropriate app store link below based on their device:

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

 

What’s New: Sysadmin has deployed Interpreter Scheduler version 25.10.1. 

You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.

What action do I need to take

If you were using the Consumer Web App during the update window, you may need to logout and refresh the website.

Your interpreters may need to update to the latest version manually. Please ask them to use the appropriate app store link below based on their device:

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com  or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 

Description: Sysadmin will deploy hotfix Hotfix SV 1.25.9.2

       Time Range: 10:30 - 11:00 PM EST

What can I expect?  No downtime is expected. Calls may have intermittent failures to connect but should succeed on retry.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

 

Update: The maintenance has been completed successfully.

Description: Sysadmin will deploy hotfix SV 1.25.9.2.

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

AMN Interpreting Video Remote Interpreting (VRI) Over Phone Interpreting (OPI)
 

Description: One of AMN’s network circuit providers will be performing scheduled maintenance in the Dallas data center. 

Time Range: 3:00 AM - 6:00 AM ET 

What can I expect? No service disruption is expected. Our network is fully redundant, and traffic will be automatically rerouted through alternate providers to ensure uninterrupted connectivity. No feature changes will be introduced. 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231

 

Update: The maintenance has been completed successfully.

Description: One of AMN’s network circuit providers will be performing scheduled maintenance in the Dallas data center. 

How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231