Video Remote Interpreting (VRI)
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.6.1 and Virtual Interpreter (formerly SVEN or SV) 1.26.6.
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: June 25, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: July 1, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.5.1 and Virtual Interpreter (formerly SVEN or SV) 1.26.5.
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: May 28, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: June 3, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.4.1 and Virtual Interpreter 1.26.4.
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: April 23, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: April 29, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: IT & Engineering will be completing infrastructure maintenance in the DA6 data center. During this time all services will be routed through our DC4 data center.
Time Range: 12:00 AM - 06:00 AM ET
What can I expect? No down time is expected. All functions will be managed through our DC4 data center
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: IT & Engineering will be completing infrastructure maintenance in the DA6 data center. During this time all services will be routed through our DC4 data center.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231