Video Remote Interpreting (VRI)
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: One of AMN's vendors will be completing urgent maintenance on parts of the network hardware in our EUS data center.
Time Range: 12:00 AM - 7:00 AM ET
What can I expect? No downtime is expected. All maintenance will be performed on systems while they are temporarily out of production. No feature changes will be introduced.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: One of AMN's vendors will be completing urgent maintenance on parts of the network hardware in our EUS data center.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Sysadmin will deploy Hotfix SV 1.25.8.2 to address an issue impacting our internal service levels.
Time Range: 1:30 PM - 2:00 PM ET
What can I expect? No downtime is expected. Calls may have intermittent failures to connect but should succeed on retry.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The deployment has been completed successfully.
Description: Sysadmin will deploy Hotfix SV 1.25.8.2 to address an issue impacting our internal service levels.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Sysadmin will deploy product update SV 1.25.8
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: September 5, 2025 (3:00 AM-5:00 AM ET)
- Mobile Application: September 10, 2025 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
Information regarding the next product update, SV 1.25.9:
The upcoming 1.25.9 release of AMN Interpreting Android will ensure compliance with Google Play’s Android 15 requirements. This update allows system-wide Privacy Mode on devices like Vivo, Samsung, and Pixel to override app-level permissions. If Camera, Microphone, or Notification permissions are denied, it may affect your ability to connect to an interpreter. Since our app does not store PHI, please avoid adding it to system-wide Privacy Mode to prevent any issues with its functionality.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Sysadmin has deployed SV 1.25.8.
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
What action do I need to take ? No action needs to be taken.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: IT & Engineering will be completing brief network maintenance.
Time Range: 1:00 AM - 1:15 AM ET
What can I expect? No downtime is expected. No feature changes will be introduced.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: IT & Engineering will be completing brief network maintenance.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: IT & Engineering will be completing round 2 of necessary server maintenance in preparation for mobile release 1.25.7.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? No downtime is expected. Brief interruptions are possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: IT & Engineering will be completing round 2 of necessary server maintenance in preparation for mobile release 1.25.7.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: SysAdmin will deploy Hotfix SV 1.25.7.1.
Time Range: 1:00 AM - 3:00 AM ET
What can I expect? No downtime is expected. Calls may have intermittent failures to connect but should succeed on retry.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The hotfix was not deployed during the scheduled maintenance window. There is no confirmed timeline for a future deployment. We will send another notification if and when a new deployment is scheduled.
Description: SysAdmin will deploy Hotfix SV 1.25.7.1.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: IT & Engineering will be completing round 1 of necessary server maintenance in preparation for mobile release 1.25.7.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? No downtime is expected. Brief interruptions are possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: IT & Engineering will be completing round 1 of necessary server maintenance in preparation for mobile release 1.25.7.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231