Video Remote Interpreting (VRI)
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.9.1 and Virtual Interpreter 26.9.1
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: September 24, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: September 30, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.8.1 and Virtual Interpreter 26.8.1
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: August 27, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: September 2, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
What’s New: Language Services sysadmin will deploy Interpreter Scheduler 26.7.1 and Virtual Interpreter 26.7.1.
You can view the release notes in the AMN LS Customer knowledge base. If you do not have access to the knowledge base, please request access by email at lscs@amnhealthcare.com.
Release Dates:
- Web Application: July 30, 2026 (9:30 PM-11:30 PM ET)
- Mobile Application: August 5, 2026 (Estimated)
Downtime Expected: No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
What action do I need to take? If your devices are managed by AMN Language Services, the application will be updated automatically. If your devices are managed by your internal Mobile Device Management (MDM), your MDM team will need to push the update for mobile applications to your devices in order to use the latest version. Please read more about this new version of the app here:
- Virtual Interpreter - App Store
- Virtual Interpreter - Google Play Store
- Interpreter Scheduler - App Store
- Interpreter Scheduler - Google Play Store
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
Time Range: 3:00 AM - 5:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: Our IT & Engineering teams will be deploying the latest vendor patches to ensure our systems remain up to date and secure.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our Infrastructure team will be performing network maintenance.
Time Range : 11:00 PM - 12:45 AM ET
What can I expect? No downtime is expected. Brief interruptions are possible throughout the maintenance window. Calls may have intermittent failures to connect, but should succeed on retry.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Description: Our IT & Engineering teams will be migrating the production database to a new PostgreSQL cluster to improve performance and stability.
Time Range: 3:00 AM - 4:00 AM ET
What can I expect? 30 minutes of downtime is expected, with additional brief interruptions possible throughout the maintenance window. No feature changes will be introduced.
If you are experiencing issues with the AMN Interpreting App during or after the maintenance window, you may need to close and reopen the application.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231
Update: The maintenance has been completed successfully.
Description: Our IT & Engineering teams will be migrating the production database to a new PostgreSQL cluster to improve performance and stability.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call 855.663.1231