Description: We are currently experiencing intermittent issues with our customer support phone line, 855-663-1231. If you have an urgent issue, please email us at lscs@amnhealthcare.com. This is not affecting any of our interpreting services.
What action do I need to take? Please email us at lscs@amnhealthcare.com for any urgent requests until this issue has been resolved. We will send out an update email when the phone line is once again fully available.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com
We are currently experiencing an interruption with our video services, which may result in disruptions and degraded performance. Some audio calls are able to successfully connect to an interpreter.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
We will provide an update in 15 minutes.
We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.
Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.
We appreciate your patience and will provide another update in 15 minutes.
We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.
Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.
We appreciate your patience and will provide another update in 15 minutes.
We are continuing to experience an interruption affecting our video services. Some audio calls are still successfully connecting.
Our product support team is actively investigating the issue to identify the root cause and restore full functionality as quickly as possible.
We appreciate your patience and will provide another update in 15 minutes.
Our product support team has identified the issue and is working to restore services as quickly as possible. The ETA for full restoration of services is still to be determined.
We appreciate your patience, and will provide another update in 15 minutes.
Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.
We appreciate your patience, and will provide another update in 15 minutes.
Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.
We appreciate your patience, and will provide another update in 15 minutes.
Our product support team has identified the issue and is working to restore services as quickly as possible. We are still working to determine the estimated time for full restoration of services.
We appreciate your patience, and will provide another update in 15 minutes.
We have successfully restored data and are working to bring the platform fully back online. Our product support team remains focused on restoring all services as quickly as possible.
We appreciate your patience, and will provide another update in 15 minutes.
Our product support team has implemented a fix, and we are now seeing successful connections to the interpreting platform.
While services are recovering, some users may still experience intermittent issues. We will continue to monitor the system closely to ensure full stability.
Interpreting services have been fully restored. We will continue to monitor the platform for stability.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com or call us at 855.663.1231
We are currently experiencing an issue with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
We will provide an update in 30 minutes.
The interpreting platform is now fully accessible . We will continue to monitor the system closely to ensure stability. There was an apparent Azure outage, however further details will be released in the RCA.
We are currently experiencing an interruption with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
The interpreting platform is accessible again. Thank you for your patience while we resolved the issue.
If you have any questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com.
Description: We are currently experiencing issues with our customer support phone line, 855-663-1231. When dialed, the line continues to ring without connecting to an agent. If you have an urgent issue, please email us at lscs@amnhealthcare.com. This is not affecting any of our interpreting services.
What action do I need to take? Please email us at lscs@amnhealthcare.com for any urgent requests until this issue has been resolved. We will send out an update email when the phone line is once again available.
How can I get more information? If you have further questions, please reach out to our Customer Success Team by emailing lscs@amnhealthcare.com
Our customer support phone line is now fully operational, and calls are successfully connecting to our agents.
We are currently experiencing an interruption with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
After monitoring the situation and observing an increase in the number of successful connections to interpreters, our engineering team has determined that the issue has been resolved.
We are currently experiencing an issue with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
We are currently experiencing an interruption with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
Audio and Video services have been restored
We are currently experiencing an issue with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
We are currently experiencing an interruption with our audio and video services, which may result in disruptions and degraded performance.
Our team is actively investigating the matter to identify the root cause and restore normal operations as quickly as possible.
The service interruption has been resolved