Connect instantly with AMN Language Services interpreters in more than 45 languages via video and over 200 languages over the phone.
AMN Language Services Interpreter Scheduler software allows the pre-scheduling of interpreters in advance. This software services Agency clients, who have access to place an interpreter reservations and to see real-time information on their request, additionally the IS has SaaS clients in which clients can leverage the software to use their own staff interpreter for the scheduled services. Some clients in select markets can roll over any unfulfilled requests to AMN for fulfilment, ensuring robust coverage for scheduled interpreter services.
Interpreter Scheduler Consumer Web Application (CWA)
The AMN Interpreter Scheduled app is a software which is utilized to place reservation requests, to locate, and to schedule interpreters. The application allows institutions in need of interpretation services to instantly geolocate those willing and able to provide the specific language needs of the requester via advance scheduling or immediate response.
The AMN Interpreter Scheduled app is a software which is utilized to place reservation requests, to locate, and to schedule interpreters. The application allows institutions in need of interpretation services to instantly geolocate those willing and able to provide the specific language needs of the requester via advance scheduling or immediate response.
Interpreter Mobile app - Resource Mobile App (RMA)
The RMA is a mobile app utilized by interpreters (account resources) to view, accept or decline reservation offers. Additionally, the RMA allows interpreters to check in and out, for time tracking and reporting purposes. Interpreters are able to manage their AMN interpreter reservations and access all of the needed details to ensure they can fulfill requests as needed.
The RMA is a mobile app utilized by interpreters (account resources) to view, accept or decline reservation offers. Additionally, the RMA allows interpreters to check in and out, for time tracking and reporting purposes. Interpreters are able to manage their AMN interpreter reservations and access all of the needed details to ensure they can fulfill requests as needed.
Virtual Interpreting Center (VIC) Services
Clients can use their staff interpreters for video and audio calls. Interpreters can be located on-site or remotely if they meet the minimum connectivity specifications. At times of peak volume, calls can roll over to AMN interpreters. This increases customer staff efficiency and lowers costs.
Clients can use their staff interpreters for video and audio calls. Interpreters can be located on-site or remotely if they meet the minimum connectivity specifications. At times of peak volume, calls can roll over to AMN interpreters. This increases customer staff efficiency and lowers costs.
Interpreter Workstation for VIC
The interpreter workstation used by VIC clients for their staff interpreters to accept sessions.
The interpreter workstation used by VIC clients for their staff interpreters to accept sessions.
Workforce Real-Time Monitoring (RTR)
Workforce allows Admins to monitor, in semi-real time, the status and duration of status for any of their VIC interpreters. Workforce Refreshes typically every 15-30 seconds.
Workforce allows Admins to monitor, in semi-real time, the status and duration of status for any of their VIC interpreters. Workforce Refreshes typically every 15-30 seconds.
ServiceNow (Case Management)
ServiceNow is our platform for managing service requests, incident reporting, and support workflows. It helps ensure timely responses and efficient resolution of issues, providing a seamless experience for our customers.
ServiceNow is our platform for managing service requests, incident reporting, and support workflows. It helps ensure timely responses and efficient resolution of issues, providing a seamless experience for our customers.
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AMN Interpreting
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AMN Interpreter Scheduler
- AMN Language Services Reporting
- Virtual Interpreting Center (VIC) Services
- Customer Support Team
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Video Remote Interpreting (VRI) | |||||||||
Over Phone Interpreting (OPI) |
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Interpreter Scheduler Consumer Web Application (CWA) | |||||||||
Interpreter Mobile app - Resource Mobile App (RMA) |
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Interpreter Workstation for VIC | |||||||||
Workforce Real-Time Monitoring (RTR) |
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ServiceNow (Case Management) | |||||||||
Customer Support Phone Line | |||||||||
Agent Support Phone Line |
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AMN Interpreting
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AMN Interpreter Scheduler
- AMN Language Services Reporting
- Virtual Interpreting Center (VIC) Services
- Customer Support Team
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59 days ago
100.00%
Today
This Week
2025-09-19T07:00:00.0000000Z
AMN Interpreting
Video Remote Interpreting (VRI)
Over Phone Interpreting (OPI)